Invellis Online Store Regulations
1. Introduction
1.1. This regulation defines the rules for using the Invellis online store, owned by Kasztelan Ltd, with its registered office at 62 High Street, Bedford, MK401NT, registered in the United Kingdom.
2. Registration and User Account
2.1. Registration in the Invellis store is optional but provides access to additional features such as order tracking and purchase history.
2.2. The customer is responsible for keeping the account and password information confidential.
3. Offer and Product Descriptions
3.1. All products offered in the store are described in detail, in accordance with their actual properties.
3.2. The store makes every effort to ensure that product images are as close to reality as possible.
4. Placing an Order
4.1. Orders for products are accepted through the store's website. After placing an order, the customer receives a confirmation of its acceptance for processing.
5. Payments
5.1. Payments are made exclusively through electronic payment systems.
5.2. The store does not accept cash payments, except when the goods are collected in person.
6. Product Availability
6.1. Information about product availability is continuously updated on the store's website.
7. Delivery
7.1. Invellis Store offers various delivery options, the details of which are available on the dedicated subpage.
8. Returns and Withdrawal from the Agreement
8.1. The customer has the right to withdraw from the agreement without giving a reason within 30 days, provided that the product is unused and unopened.
9. Complaints
9.1. Complaints regarding product defects can be submitted in accordance with the procedure described on the store's website.
10. Liability
10.1. The store is not responsible for damage to products during delivery by courier companies.
11. Legal Reservations
11.1. All content posted on the store's website is protected by copyright and is the property of Kasztelan Ltd.
12. Privacy Policy and Cookies
12.1. The store complies with data protection regulations and adheres to the Privacy Policy and Cookies Policy.
13. Out-of-Court Proceedings
13.1. In case of disputes, customers can use out-of-court methods of complaint resolution.
14. Regulation Changes
14.1. The store reserves the right to make changes to the regulations, with customers being informed through content updates on the store's website.
15. Final Provisions
15.1. Any disputes arising from this regulation will be resolved by the courts competent for the registered office of Kasztelan Ltd.
The regulation comes into effect on November 1, 2023.